Step 1: Once you’re logged in, go to /business/help/support, scroll down, and make sure you have the right ad account selected.
Facebook support chat how to#
If you don’t know how to set it up, then read our post about it next. This won’t work if you don’t have a Facebook Business Manager set up. The first two things you need to do are make sure you’re logged into Facebook on your web browser (not the Facebook app).Īnd then, make sure you have a business account. Let’s get started! How To Contact Facebook Business Chat Support We’ll also share with you 3 other ways to get Facebook help when you need it. It’s just not as readily available to click to as it once was. So in today’s post, we’re showing you how to get in touch with Facebook business chat support.
…whether it’s an access issue, ad account issue, a page issue, or something else.īut over the years, it’s gotten increasingly harder to get in touch with a real person from Facebook. When you’re building a following and a customer base on Facebook, you can’t afford to risk anything happening to that… Sometimes the help articles aren’t enough, and you need a real person to work with you in real-time to get a solution fast.īut a lot of times it feels like the Facebook business chat support reps are nowhere to be found, right?! Have you ever been in a bind with your Facebook business page or ad account and needed someone from Facebook support to help you?
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